SIAC, the touch free timing product from SPORTident, has a small battery inside it that needs to be replaced every 3 or so years. Events that use SIACs should also have a battery check available for participants to check the battery levels of their SIACs. If the battery check signals that your battery level is low then you should get the battery replaced or the touch free functionality may stop mid-race and you'll be left with contact electronic punching only. You may also like to get the battery replaced every 3 years even if the battery check is not yet signalling a low battery.
GKO offers a battery replacement service. You send us your SIAC's by the 1st of December or by the Monday of Queen's Birthday Weekend and I'll send you back the replacement as soon as it is ready, approximately 4 weeks.
In 2023 instead of sending a batch in December, we will be sending a batch imediately after NZ Champs at Labour Weekend. You can leave you SIACs with us after the last race of the weekend.
Consider combining your family's, friend's or club's SIAC replacements into one order to save shipping effort and cost.
SPORTident has information on the battery replacement here.
You must send your SIACs to:
GKO
29 Seaview Terrace
Mt Albert
Auckland 1025
ph: 0272918222